Cordless Phones Beginner’s Guide

At Telecom Solutions, we offer two brands of DECT phones: Yealink, used in our Cloud and 3CX hosted PBX solutions, and Grandstream, employed in our Onsite PBX solutions. All DECT cordless phones comprise two main components: the base station, which serves as the system’s core for all calls and features, and the handset, a simple interface for entering digits and sending information to the base.
The base station, model-dependent, can pair between 5 to 10 handsets, supporting call concurrencies of 5 to 10 calls. The base station serves as the central hub of the system, and its placement in relation to the handset is crucial for achieving optimal call quality. The handset acts as your interface, allowing you to input digits and instruct the base station regarding your requests. A strategic placement of the base station ensures a seamless and high-quality communication experience.

1.BASE STATION
Depending on the model, a base station can pair with 5 to 10 handsets. Strategic placement is vital for optimal call quality. Also, consider the number of simultaneous calls; most bases handle between 5 to 10. For enhanced call concurrency, opt for a multicell DECT system. This ensures a communication experience that caters to diverse user needs. Additionally, evaluate battery life to ensure sustained functionality, contributing to a reliable and clear communication setup in various environments.

2.HANDSETS
Handsets are available for various use cases, including rubberized models designed for harsh environments. Ideally, handsets should be no more than 40 meters away from a base if separated by brick or drywall and approximately 20 meters if separated by concrete walls. In unobstructed spaces, a handset can extend up to 120 meters from the base. It’s important to note that these are rough guidelines, and each environment may produce different results based on its unique characteristics.

3.REPEATERS
Repeater units extend a base station’s signal, with up to 6 supported based on your DECT solution’s make and model. Optimal placement involves positioning the repeater as far as possible from the base while maintaining a strong signal. Identify areas where noise becomes noticeable and place the repeater just inside. Avoid obstacles like thick walls and metal structures for interference-free radio transmission. Keep the repeater away from electrical appliances like microwaves, Wi-Fi equipment, and computers.


